Política de envío

DELIVERY OPTIONS

  • Home delivery Europe (EU countries & UK) - 20€
  • Home delivery International - 40€
  • Free shipping for purchases over 190 €.


(!) Taxes and duties - for international orders: taxes and duties are not included and are paid by the client independently according to the rules of the country of delivery of the order


HOW LONG DOES SHIPPING TAKE?

Standard shipping (EU, UK): 4-6 business days

Standard shipping (International): 6-14 business days

Please note that the delivery dates are approximate and we cannot promise a specific date for delivery. Please refer to shipping timeframes at the checkout for more information on your destination. We are unable to warn you in advance as to whether a delivery may be delayed due to customs or busy periods. We are trying our very best to get your order to you as soon as possible.


ADDITIONAL DELIVERY INFORMATION

We confirm and ship orders Monday through Friday on working days in Latvia

Orders will be shipped in 1-2 business days.

Once shipped, you will receive a tracking number on order's e-mail. Shipping company notifies you by email and/or SMS about your shipment's progress and estimated delivery date/time.


CONTACTS: 

Email: hello@serenasilueta.com

Fulfillment address (RETURN address): Rankas str. 11, Riga, Latvia, LV-1005 for SIA ILIOR (SIA LACITTA)

For more information about our privacy practices or if you would like to make a complaint, please contact us by email at hello@serenasilueta.com